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Frequently Asked Questions

Here you will find answers to all your questions

     On the main page of the site, you need to select the currency "GIVE" and the currency "GET", enter the amount into the calculator and the system will calculate the amount you will receive. Then you need to click the "EXCHANGE" button.
     On the next page, you need to read the information at the top of the page, fill in the details and click the "EXCHANGE" button, then check that the details are filled in correctly, read and agree with the rules of the service, click the "CREATE APPLICATION" button.
     After creating an application, read the conditions on the application page, click the “GO TO PAYMENT” button, as a result of which you will receive all the details for paying for the application.
Yes. We have a very understandable and transparent affiliate program, you can get acquainted with its conditions.
Any registered user, making any exchange, is already participating in the formation of his cumulative discount.
After reaching any of the stages of this our Loyalty Program, you will receive a coefficient that is applied to the formation of a more favorable exchange rate for you at each next exchange (discount for any exchange in any direction).

You can get more detailed information after registration in your Personal Account.
Bitcoin exchange operations take place only after receiving 1 confirmation from the Bitcoin network. Usually you just need to wait for the first confirmation of the Bitcoin network

But there are times when an application is deleted, this happens automatically if:

     Payment on the application was not received within 30 minutes.
     An amount was transferred that does not match the amount in the application.
Exchange below the minimum amount is not possible.